Latest Case Studies

GEN- AI Aftersales
GEN- AI Aftersales
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GEN AI - FUSO Chatbot
GEN AI - FUSO Chatbot
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Mobily – FTTH ODB Installation Management Solution
Mobily – FTTH ODB Installation Management Solution
ExploreTelstra – Maxim Platform Transformation
Cubastion upgraded Telstra’s Maxim Siebel CRM from IP8 to IP20.6 and migrated it to Azure to meet a new Australian data privacy mandate. The program ran with zero data loss and cut API response times by 89%.
HR Policy Chatbot
Cubastion replaced a vendor-run HR chatbot with an AI-powered platform that HR teams manage themselves. Employee adoption rose 70%, routine HR queries fell 60%, and vendor dependency was eliminated.
FORCE Chatbot
Cubastion built a hybrid GenAI assistant for FUSO’s FORCE platform that combines exact-match answers with context-aware search. It has onboarded 1,100+ users and handled 4,000+ conversations at 99.2% query understanding accuracy.
Staff Selection Commission of India
Cubastion replaced SSC’s crash-prone monolith with a scalable microservices platform and the MySSC mobile app. Result processing dropped from two days to about two hours, with 100% uptime and AI-driven impersonation checks.
TCO Calculator
Cubastion took over and stabilized FUSO’s eCanter TCO Calculator, which dealers use to compare EV and diesel ownership costs. Azure infrastructure costs fell 25%, scalability tripled, and 24x7 support restored dealer confidence.
PODHUB
Cubastion modernized PODHUB, FUSO’s central platform for vehicle product, sales, and market data. API response times fell from 8 to 2 seconds, Azure costs dropped 55%, and new modules drove wider adoption.
SBI Cards & Payment Services Limited
Cubastion automated SBI Card’s account closure to meet mandated timelines, retaining 74,000 customers and cutting closure processing time by 80%. A second initiative launched the Health Protekt Plan insurance offering end to end.
Jute Smart 2.0
Cubastion rebuilt India’s jute procurement platform for the Jute Commissioner as a cloud-native, 100% paperless system. It serves 20,000+ users and 300+ field inspectors on mobile, with a 99.5% uptime SLA.
MoRTH
Cubastion provides SAP application management for the Ministry of Road Transport and Highways, supporting project, procurement, finance, and HR operations across multiple offices. 98%+ of bills are processed through SAP, with PFMS connectivity maintained.








